1. Introduction
H2 Gadget Shop ("we", "our", "us") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website and services.
By using H2 Gadget Shop, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect and process multiple categories of data.
- Personal identification data: full name, email address, phone number, delivery address.
- Vendor and verification data: National Identification Number (NIN), passport, driver's license, voter card, and business registration details (where applicable).
- Account and usage data: login credentials, account preferences, order history, transaction records, wishlist, cart activity, and browsing behavior.
- Technical data: IP address, browser type/version, device information, operating system, and usage analytics.
- Payment and escrow data: transaction references, escrow payment records via CypherX, and payment status (we do not store full card details).
Third-Party Login Data (Social Authentication Providers)
When you sign in using TikTok, Google, Facebook, or Apple, we may collect basic profile information from those platforms subject to your consent and their permissions.
- TikTok login data may include username, profile photo, and basic profile information permitted by TikTok.
- Google login data may include full name, email address, and profile picture.
- Facebook login data may include full name, email address, profile picture, and public profile details.
- Apple sign-in data may include name (if provided) and email address (including anonymized relay email where applicable).
- This data is used for secure authentication, account creation and management, and experience personalization.
- We do not access, store, or post to your social media accounts without explicit permission.
- We only collect the minimum data required for authentication.
- You may revoke access through H2 Gadget Shop account settings or through your provider account permissions.
- Use of these services is also subject to provider privacy policies (TikTok, Google, Facebook, Apple).
3. How We Use Your Data
- Account registration and management.
- Processing orders and escrow transactions.
- Identity verification and fraud prevention.
- Providing customer support.
- Sending service-related updates and notifications.
- Personalizing user experience and recommendations.
- Improving platform performance and security.
- Complying with legal and regulatory obligations.
4. Legal Basis for Processing (NDPR Compliance)
- Consent: when you voluntarily provide data.
- Contractual necessity: to fulfill transactions and services.
- Legal obligations: regulatory and compliance requirements.
- Legitimate interests: fraud prevention and platform improvement.
5. Data Sharing and Disclosure
We may share your data with service partners and authorities where required.
- Payment and escrow providers: CypherX.
- Logistics and delivery partners for order fulfillment and tracking.
- Technology providers for hosting, analytics, and infrastructure.
- Legal authorities when required by law, regulation, or legal process.
- Business transfers in the event of merger, acquisition, or restructuring.
- We do not sell your personal data to third parties.
6. Data Retention
- We retain personal data only as long as necessary for completing transactions.
- We retain records for maintaining financial and legal obligations.
- We retain records for dispute resolution and fraud prevention.
- Inactive accounts may be archived or deleted after a reasonable period, subject to legal requirements.
7. Data Security
- Secure HTTPS encryption.
- Restricted database access.
- Identity verification systems.
- Fraud detection and monitoring.
- Secure authentication mechanisms.
- Despite safeguards, no system is 100% secure and users share data at their own risk.
8. Cookies and Tracking Technologies
- Maintain login sessions.
- Analyze site performance.
- Improve user experience.
- Support personalization and recommendations.
- Users can manage or disable cookies through browser settings.
9. Your Rights (NDPR)
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion of your data.
- Restrict or object to processing.
- Withdraw consent at any time.
- Request data portability.
- To exercise these rights, contact us using the details in this policy.
10. Third-Party Services and Links
Our platform may contain links to third-party services. We are not responsible for their privacy practices, and users are encouraged to review their policies.
11. TikTok Data Compliance
- We only collect data permitted by TikTok scopes.
- Data is used solely for authentication and personalization.
- We do not share TikTok user data without consent.
- Users may revoke access via TikTok account settings.
12. Children's Privacy
H2 Gadget Shop is not intended for individuals under 18 years old.
We do not knowingly collect data from minors.
13. International Data Transfers
Your data may be processed or stored outside Nigeria where our service providers operate. We ensure appropriate safeguards are in place to protect your data.
14. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or platform notification.
15. Contact Information
For questions, complaints, or data requests, contact H2 Gadget Shop Support.
Email: support@h2gadgets.com
Website: https://h2gadgets.com